Privacy Policy

This privacy policy discloses the privacy practices of www.wstiles.com & www.weselltiles.com (both URLs point to one website). This privacy policy applies solely to information collected by this website. It will notify you of the following:

1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared;
2. What choices are available to you regarding the use of your data;
3. The security procedures in place to protect the misuse of your information;
4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing. We are the sole owners of the information collected on this website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent or trade this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your order such as processing credit cards and completing shipping carrier labels to ship your order. Besides fulfilling our service to you we may use and disclose Personal Information to:

• Administer our “customer loyalty program”
• Send you promotional marketing materials about “WS Tiles”
• Customize, analyze and improve our digital service to better meet your needs
• Implement our agreement with you
• Provide you with important information regarding our Service, Terms of Use, Return Policy and Privacy Policy
• Prevention and Prohibition of fraud and illegal activities
• Comply with federal and local law enforcement

Please do not email us any sensitive information such as credit card numbers, social security numbers, birthdays or other information that are not related to your order.

We do not share aggregated demographic information with our partners and advertisers.

We do not allow third parties to advertise on our website.

We use third party shipping companies to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond fulfilling your order.

You may also “opt out” of receiving our communication and we will not contact you unless required by federal and/or local law enforcement agencies.

Links. This website contains links to other websites. Please be aware that we are not responsible for the content or privacy practices of other websites. We encourage our users to be aware when they leave our website and to read the privacy statements of any other website that collects personally identifiable information.

Your Access to and Control Over Information. You may opt out of any future contact from us at any time. You can do so at any time by contacting us via the email address or phone number given on our website. You can also contact us to:

1) See what data we have about you, if any;

2) Change/correct any data we have about you;

3) Have us delete any data we have about you;

4) Express any concern you have about our use of your data.

Security. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Orders & Services. We request information from you on our order form. To buy a service from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date, etc.). This information is used for billing purposes and to complete your orders only. If we have trouble processing an order, we’ll use this information to contact you.

Online Identification Tools. Similar to many other website providers, we use your IP address to help diagnose problems and provide a better web experience. Your IP address is used to help identify you and your shopping cart.

Cookies. We use “cookies” on this website. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Google Analytics. We may use Google analytics to monitor activity on the website and assist with our advertising and remarketing purpose. To learn how Google Analytics collects and processes data, please visit Google Analytics Policy www.google.com/policies/privacy/partners.

Updates. Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 713-955-7196 or via email at custsrv@wstiles.com